Windproof Gale Fleece - Deep Khaki

Regular price $174.00
Sale price $174.00 Regular price $0.00
 

PRODUCT FEATURES

Fleece Lined

Insulating

All Season

Style And Performance

Product description

The latest fleece in the ACAI collection.

The Gale fleece is an oh-so-cosy garment for Outdoorsing. And under that fleecy exterior, it’s hiding a clever membrane making this garment wind and showerproof. 

This innovative layer means if you get caught in a shower, the water won’t get through. Keeping you dry and warm.

There's a kangaroo pocket on the front with a waterproof zip to keep your essentials safe, while having slip pockets on the sides to keep your hands nice and toasty. Plus, did we mention there's hood which sits high to keep your face dry and warm.

Oversized and made for wearing with a base layer, our team had in mind you’d pop this on for a frosty morning dog walk or for school pick-up in winter.

But thanks to its ACAI DNA, it will perform beyond daily tasks too; working to keep you warm and dry however you choose to spend your time in the great outdoors.

FIT: 

The Gale Fleece is available in six sizes ranging from UK8 to UK18. Our model Erica 5"9  and wears a UK8. 

Our customers have been sizing up in the hoodie. If you want to easily throw on in the midst of a hike, we recommend sizing up too

Fibre Composition:

100% Polyester

Delivery

60 DAYS UK RETURNS - FREE!

Orders are dispatched Monday to Friday 9am-3pm GMT/BST (excluding Bank Holidays). Once your order is dispatched, it will arrive within two days via Amazon Logistics unless you have selected next-day shipping.  

*Please note due to the promotional period and high demand between 16th-27th November 2023 there will be a delay in dispatching orders*

UK ORDERS

  • Amazon Logistics Standard Service, orders under £95 = £3.95
  • Amazon Logistics Standard Service, orders over £95 - FREE
  • Amazon Logistics Next Day Service*, orders under £95 = £5.95
  • Amazon Logistics Next Day Service*, orders over £95 = £3.95
  • DPD UK Mainland** Next Day = £7.95

  • *Certain postcodes around the UK will default to a standard service

    **DPD will not deliver to the following areas - Scottish Highlands & Islands, Isle of Man, Isle of Scilly, Channel Islands or Dublin.

    If you have bought an item along with a pre-ordered product, we now offer the option to ship the items separately.

    INTERNATIONAL ORDERS

    USA / Rest of World

    • UPS Express International 2-5 days = $12.00

    All USA orders will be shipped next working day (Monday to Friday dispatch only)

    Important - EU Shipments from July 1st 2021

    From July 1st 2021 all orders delivered to an EU member state from a country outside of the EU, will be subject to local duty & customs clearance charges.

    This is outside of our control and the charges vary, dependant upon which country you reside in. Upon the goods arrival into your country you will be contacted by your local courier, advising you as to any customs duty and clearance fees payable by yourself. The order will not be released until you have paid the appropriate fees. Please be assured that we are doing everything in our power to resolve this situation, but EU importation law is outside of our control.

    EUROPE

    • DPD Express International 2-4 days = £8.00

      Pre-orders

      Pre-orders can be cancelled free of charge, before they are shipped, by clicking the link in your confirmation email or by emailing us at team@acaioutdoorwear.com

      Returns

      If you would like to return an item - no problem! We want you to be completely happy with your purchase and will help in any way we can. You can process your return here (at present, this service is only available to UK and USA customers).

      To be eligible for a return/refund or store credit, please ensure your item is unworn and in the same condition that you received it. Please make sure the original packaging is undamaged and labels still attached. Your item must be returned within 60 days of dispatch date. Once we have received your parcel we will process your request within 14 working days. Please allow up to 5 working days for money to come back to your bank account if a refund has been requested.

      USA Returns

      Please use the returns portal here. USA returns are charged at $5. Returns will be sent to our centre in Sarasota, Florida via USPS. 

      Please send your items back to us within 60 days of receipt.

      *If you receive a free gift with your order and return the item you bought for a refund, we will deduct the value of the free gift from the refund.*

      Returns

      If you would like to return your item - no problem! We want you to be completely happy with your purchase. You can process your return here

      Please have your order number (AC included) and either your postcode or email address to hand to proceed with your return. 

      We recommend trying on all items in the comfort of your home, to avoid any potential soiling or damage to the original condition of the items. If you are not happy with your item, you may return it unworn, in the original packing. To be eligible for a refund/credit note, please ensure your item is unworn and in the same condition that you received it.

      Your item must be returned within 60 days of our dispatch date.

      International Returns

      Please send your items back within 60 days of receiving to:

      ACAI Returns, Unit 10 Holland Park. Factory Road, Sandycroft, Flintshire, CH5 2QJ, United Kingdom

      We are currently working to implement a returns system that matches the service of our UK customers and we hope to have this up and running within a few months. 

      Refunds

      Once your return has been received and inspected, we will process the refund to the original payment method within 14 working days. If you received a free gift with your purchase and want to hold on to it, no problem, we will just deduct the value from your refund. If your initial order qualified for free shipping and you return items for a refund, leaving your basket value below £95, we shall issue the refund less the cost of shipping. 

      Exchanges

      As of 1st August 2023, we no longer offer exchanges. If you would like to swap your item for a different colour or size then please request a refund via the portal for your original item and rebuy the alternative item you'd like. This process is much quicker and streamlined than our previous exchange offering.

      If for any reason there is a fault with your item please let us know straight away and we'll organise a replacement where required. 

      Late or missing refunds

      If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at team@acaioutdoorwear.com.

      Postage

      We offer a fully tracked service for all UK returns. You don't need access to a printer as you can choose to use a QR code instead of printing a label. When you drop the parcel at your local Post Office, they will give you the tracking number and print the label when they scan the QR code. Depending where you live, the time it takes for your exchange to reach you may vary.